01 / Portfolio leadership
Lead the portfolio.
Align customer needs, commercial outcomes, dependencies, and ownership before work enters the roadmap.Product leaderTeam of PMs
+54.7%Core funnel conversion · measured tenure
Hi, I’m Neel.I build
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01 / About
How I lead.
Portfolio ownership, evidence-led decisions, and applied AI.02 / Evidence to release
Turn evidence into releases.
Use instrumentation, experiments, guardrails, and clear ownership to ship safely and compound learning.+77%Cart / checkout conversion · measured tenure
+10% AOVControlled upsell
03 / Applied AI
Use AI with judgment.
Apply retrieval, evaluation, tools, and human approval where they improve execution without replacing accountability.56%Contacts self-served
3.1 → 4.44CSAT
J.D. Power recognition · 2023
#1 in value MVNO purchase experience.
Mint Mobile ranked highest in its inaugural year of eligibility. The study program drew responses from 14,519 wireless customers across phone, store, website, and app purchase journeys.
Official studyStudy score862 / 1,000Customer satisfaction index
Segment delta+51 ptsAbove segment average
Customer voices14,519Customer responses across four purchase channels
Career depth
Product leadership across industries.
Open a role for scope, systems, and selected work.01Jul 2020—NowMint MobileSenior Product ManagerEcommerce portfolio · team of PMs
Role scope
At Mint Mobile, Neel owns the ecommerce product portfolio across acquisition, checkout, activation, devices, and post-purchase growth.
Selected systems
- Growth systemBuilt a repeatable operating loop across the core funnel, cart, checkout, and lifecycle.↗
- New-business launchesConnected eligibility, purchase, activation, hardware, and operations for Home Internet, Mint Kids, eSIM, and device commerce.↗
- Product leaderLead a team of product managers across acquisition, cart and checkout, activation, devices, and post-purchase growth.
- Production AIShipped a grounded assistant measured on resolution, customer satisfaction, and safe escalation.↗
Capabilities
- Ecommerce
- Experimentation
- Home Internet
- Mint Kids
- eSIM
- Device commerce
- People leadership
022019—20Inspire BrandsProduct ManagerEnterprise integration
Role scope
At Inspire Brands, Neel led a Workday ERP rollout and API integration program.
Selected systems
- Integration contractsMapped workflows, ownership, data contracts, migrations, and exceptions as one product surface.↗
- Operational adoptionConnected implementation choices to training, workflow change, and measurable uptake.
Capabilities
- Workday
- APIs
- ERP
- Workflow automation
- Change leadership
032016—19Best BuyProduct ManagerRetail self-service
Role scope
At Best Buy, Neel launched a digital device self-diagnostic and troubleshooting experience.
Selected systems
- Digital diagnosticsLaunched online device self-diagnosis and troubleshooting around the customer’s actual problem.↗
- Ownership servicesConnected device selection to contextual installation and post-purchase support.
Capabilities
- Self-service
- Diagnostics
- Retail
- Services attach
- Customer journey
042014—16TargetProduct ManagerDiscovery + measurement
Role scope
At Target, Neel ran product discovery and built KPI dashboards to guide strategy.
Capabilities
- Product discovery
- KPI systems
- Analytics
- Experiment design
- Decision systems
052012—14AllianzProduct OwnerRegulated delivery
Role scope
At Allianz, Neel owned backlog, prioritization, and Agile delivery in a regulated financial-services environment.
Capabilities
- Product ownership
- Regulated systems
- Backlog strategy
- Stakeholder alignment
02 / What I build
Systems built to perform.
Four connected systems across growth, launches, platforms, and AI.01 / Core funnel + cart / checkout
Turn friction into compounding growth.
I connect funnel diagnosis, experimentation, merchandising, checkout, payments, and lifecycle into one measurable growth system.+54.7%Core funnel conversion · measured tenure
+77%Cart / checkout conversion · measured tenure
+10% AOVControlled upsell
02 / New-business launches
Build the journey and the operating model.
I connect eligibility, purchase, activation, service, and lifecycle into launches customers can understand and teams can operate.29K+Active customers · Jan 2026
+60%Eligible-address cohort · relative lift
14KActivations · first 90 days
03 / Commerce platforms
Make every dependency part of the product.
I design catalog, offers, checkout, payment risk, fulfillment, activation, support, and returns as one end-to-end product system.22,752Devices sold · by Nov 6, 2023
100+Offer configurations
67–77%Recent eligible-segment purchase mix
04 / AI-enabled service
Give AI evidence, tools, and boundaries.
I use AI to improve product and service execution, with retrieval, evaluation, escalation, and human approval designed into the workflow.56%Contacts self-served
3.1 → 4.44CSAT
−34%Escalations
03 / Selected work
Explore the work.
Six case studies across growth, launches, platforms, and AI.Swipe through 6→
Built a repeatable operating loop across the core purchase funnel: diagnose friction, test an intervention, protect conversion and order economics, then scale what works. Selected outcomes: +54.7%, Core funnel conversion · measured tenure; +77%, Cart / checkout conversion · measured tenure.
Connected product detail, address eligibility, checkout, hardware, activation, and lifecycle growth into one measurable service journey. Selected outcomes: 29K+, Active customers · Jan 2026; +60%, Eligible-address cohort · relative lift.
Made eSIM easier to understand and choose while preserving the right path for customers who still needed a physical SIM. Selected outcomes: 67–77%, Recent eligible-segment purchase mix; +7%, Default-selection lift.
Built the ecommerce path for a parent-led wireless product tailored to kids, with COPPA compliance requirements embedded in the experience. Selected outcomes: 14K, Activations · first 90 days; 0.16%, Accidental selections · 22 total.
Helped build a zero-to-one device-commerce operation spanning merchandising, purchase, activation, inventory, fulfillment, support, lifecycle growth, and returns. Selected outcomes: 22,752, Devices sold · by Nov 6, 2023; 100+, Offer configurations.
Shipped a GPT-based sales and support assistant with retrieval, memory, and tool skills—measured on resolution, satisfaction, and safe escalation rather than demo quality. Selected outcomes: 56%, Contacts self-served; 3.1 → 4.44, CSAT.
04 / Stack
Tools I use.
27 public tools across product, design, data, and delivery.
CodexAgentic coding
SnowflakeCloud data platform
GitHubSource + delivery
AmplitudeProduct analytics
OptimizelyExperimentation
FigmaInterface design
JiraDelivery workflow
DatadogTelemetry + monitoring
LookerBusiness intelligence
WooCommerceWordPress commerce
View full stack 17 additional tools
LinearProduct planning
CursorAI-assisted IDE
Claude CodeTerminal coding agent
Ontology + graphsArchitecture pattern
PostmanAPI development
LucidchartMapping + systems
ConfluenceShared knowledge
SlackTeam coordination
Elastic StackSearch + observability
BigQueryAnalytics warehouse
AWSCloud platform
ShopifyCommerce platform
Payment gatewaysIntegration capability
WordPressContent platforms
PythonData + ML tooling
TypeScriptProduct systems
ReactInterface engineering
01 / Public repo03 / Private build 04 / Private build 05 / Live app
Quant Futures App
A deterministic futures research platform for replay-safe backtesting, held-out strategy validation, data lineage, and paper-market operations.
- TypeScript
- Python
- React
- Vitest
HabitFlow
A personal habit tracker that brings daily check-ins, streaks, calendar views, heatmaps, journaling, and progress analytics into one focused experience.
- React
- TypeScript
- Supabase
- Tailwind
Orderflow
A desktop order-flow analytics workspace with live market-data capture, normalized order-book state, WebGPU liquidity heatmaps, and replayable signal detectors.
- Python
- React
- Tauri
- WebGPU
Stocks Screener
A research-focused stock screener that ranks U.S. equities across momentum, relative strength, trend quality, volume, and risk-quality signals.
- Python
- Webull OpenAPI
- Alpha Vantage
- Pandas
Fitness App
A live fitness and training experience for organizing workouts and supporting a more consistent training routine.
- Product Design
- Training UX
- Responsive Web
GDP Dash
A Streamlit data explorer for comparing historical GDP trends across countries.
- Python
- Streamlit
- Pandas
05 / Contact · Greater San Diego, CA
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Let’s build what’s next.
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